In this tutorial, we are going to walk you through a step by step process to fix Audio issues on Windows 10 version 1809, 1803 and 1709 using the latest official patch. You can now easily fix audio on your Windows 10 PC courtesy of the patch that Microsoft rolled out on Tuesday. But to make it work, you have to perform certain steps that are explained below.
Recent major updates to the Windows 10 operation have been marred by a slew of errors and bugs. In particular, versions 1803 and 1809 caused a considerable headache to users, with the latter automatically deleting user data files for which the company was forced to release an official workaround.
Early reports mentioned that on some devices users have been getting the Blue Screen of Death (BSOD) error after installing Windows 10 April 2018 and October 2018 update. In addition, problems related to the Task Manager and apps have further compounded the matter since the release of October 2018 update.
This isn’t it. Tuesday Patch brought its own set of complications particularly on devices with older hardware and on outdated versions of Windows 10. A number of users reported that the audio on their device stopped working after the installation of cumulative updates released in response to complaints about earlier issues. It appears faulty Intel audio drivers is the main culprit here causing the sound to completely break in some cases.
Microsoft has issued a statement confirming the problem by stating that it “incorrectly pushed” an Intel driver packed inside Windows Update. The Redmond based company has advised users to uninstall the broken driver.
“An Intel audio driver was incorrectly pushed to devices via Windows Update for a short period of time earlier this week. After receiving reports from users that their audio no longer works, we immediately removed it and started investigating. If your audio broke recently, and you’re running Windows 10 version 1803 or above, please check to see if the incorrect driver was installed. To regain audio, we recommend you uninstall the driver.”
This you can do in two ways: either manually uninstall the problematic driver or download the update KB4468550 (download link) which will automatically fix the audio by deleting the driver in question. This flight “addresses an issue where after installing the Intel Smart Sound Technology driver (version 09.21.00.3755) via Windows Update or manually, computer audio may stop working.”
How To Fix Audio Issues On Windows 10 Manually
Those who don’t want to install the patch via the update linked above, there is a way to manually uninstall the driver version 09.21.00.3755 by following steps recommended by the company:
- Go to the Device Manager.
- Select Sound, video and game controllers and click + sign to expand it.
- Now find a Realtek device or the one that has a yellow triangle icon with an exclamation mark showing next to it.
- Select the device.
- Now choose Devices by connection in the View menu.
- In case the driver version is 126.96.36.19955, it means you have been sent an incorrect driver.
- Simply click the Delete the driver software for this device checkbox and click Uninstall button to remove it from your device.
That’s all. Restart your device once the process is complete.
Do let us know whether this fixed the audio issue on your PC in the comments below. Do share this solution with friends who may be experiencing the same audio issue since the installation of the Tuesday Patch.