Microsoft has started rolling out Windows 10 April 2018 Update worldwide. Windows powered devices are embracing touchscreen phenomenon. Popular manufacturers such as Dell (XPS 13 & XPS 15 2018), Surface / Surface Pro tablets and hybrid laptops, and others are increasingly launching devices with touchscreen enabled displays. So if you are using a Windows 10 device having touch screen capabilities, you might be one of the those who are voicing issues related to their touchscreen not working after installing the version 1803 launched on 30 April 2018. This is not a good situation to be in and we are here to help you.
Microsoft’s Windows 10 update 1803 is released for both touchscreen and non-touch display devices. If you’re a proud owner of a Surface Pro tablet, laptop or hybrid, you might be facing an issue that might render a touchscreen almost useless. Many have reported that the touchscreen on their Windows device is not working since the update.
On a positive note, it seems that the solution to this inconvenience is already here. Though it may require you to install a third-party software. One of these solutions involves using Microsoft software and the other one requires taking a less official route. Both of these solution seem to be working at the time of this writing.
Fix Touchscreen Not Working Issue On Devices Running Windows 10 Version 1803 April 2018 Update
Let’s start with an unofficial fix:
Step 1 – First of all, go to snappy-driver-installer.org and install Snappy Driver Installer Origin as an Administrator.
Step 2 – Launch the app.
Step 3 – Locate the driver called Elan EZTouchFilter.
Step 4 – Click on drop-down button and check the box that says Intel Precise Touch Device.
Step 5 – That’s it.
If all worked as mentioned, the problem should be resolved for good. However, if you’re a cautious type who prefers avoiding unofficial solutions, try the Windows Update catalog at this link here. This tool should help revive the touchscreen on devices running version 1803 update or later.
The link above has all the required drivers and instructions needed to fix the issue without having to resort to unofficial solutions. It’s a safer option to stick to Microsoft recommended method because then you won’t have to be concerned about potential security dilemmas.
That said, Snappy Driver Installer Origin has proven to be a reliable solution for quite a while now and used by many Windows PC users before, although its performance may vary depending on your computer’s hardware.